Tuesday, December 6, 2022

Learning and development as an approach for retention

Nowadays, companies use a variety of retention strategies, such as learning and development, in an effort to determine whether or not these strategies produce positive results in terms of retaining employees.

Employee retention is aided by learning (training) and development programs since untrained workers can't improve their skills and will not be able to develop into the most effective and efficient versions of themselves (Srimannarayana, 2016).

According to Ahmad (2013), the relationship between employee training and retention is indirect, with commitment serving as a bridge. As the article progresses, the author explains that employees who place a high priority on training and development for the sake of their professional advancement could be more inclined to work for an employer that regularly provides them with useful, up-to-date knowledge.

In addition, employee commitment and retention can only be attained by carefully well-planned and needs-basedly planned training programs (Anvari, Mohamad Amin and Seliman, 2010). Employee learning (training), as discovered by Kyndt et al. (2009), is a significant contributor to the formation of turnover intentions and has the capacity to alter employees' turnover-related ideas. As a result, well-trained and developed employees who are committed to the company goals display lower turnover rates.

                           

Moreover, as a consequence of the interpersonal connection formed between the employer and the employee due to the offering of quality learning and development programs, a strong social bond is also formed between the organization and employees, thereby increasing the likelihood that the employees will remain with the company for the long term (Dysvik and Kuvaas, 2008).

For instance, the banking industry, as a knowledge-based service sector, usually necessitates specific training and a much broader variety of competence (Armenta, 2007). Therefore, learning and development techniques are crucial to becoming familiar and knowledgeable with banking or financial laws and regulations, interviewing clients, and negotiating trade agreements using sales strategies (McNaughton, 1992).

Likewise, the tangible and intangible results of learning and development include increased productivity, improved product and service quality, enhanced use of available resources, increased employee morale and job satisfaction, satisfied subordinates, staff competencies, technical expertise and skillful training and development (Nguyen and Duong, 2021). Hence, provision of an appreciative learning environment in the organization will enable employees to retain in that particular organization.

Strategically, an organization can foster an appreciative learning environment by highlighting employees' skills and providing opportunities for them to use their strengths; allowing employees to do and learn more of what they are good at will keep them from leaving the company (Govaerts et al., 2011).

References

Al-Suraihi, W.A. et al. (2021) ‘Employee Turnover: Causes, Importance and Retention Strategies’, European Journal of Business and Management Research, 6(3), pp. 1–10. Available at: https://doi.org/10.24018/ejbmr.2021.6.3.893

Boomer Authority. (2009). Competitive Strategies for a World Class Workforce: Why Older Workers Matter In Oregon. Available at: https://multco-web7-psh-files-usw2.s3-us-west-2.amazonaws.com/s3fs-public/chair/documents/2-employment.pdf

Cloutier, O. [Omer C. et al. (2015) ‘The importance of developing strategies for employee retention’, Journal of Leadership, Accountability and Ethics, 12(2), pp. 119–129. Available at: http://www.m.www.na-businesspress.com/JLAE/Pemberton-JonesEJ_Web12_2_.pdf

Das, B.L. (2013) ‘Employee Retention: A Review of Literature’, IOSR Journal of Business and Management, 14(2), pp. 08–16. Available at: https://doi.org/10.9790/487x-1420816

David G. Allen (2021) Retaining talent: A guide to analyzing and managing employee turnover, SHRM Foundation. SHRM Foundation. Available at: https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/documents/retaining-talent.pdf

Gorde, S.U. (2019) ‘A study of employee retention’, Journal of Emerging Technologies and Innovative Research, 6(6), pp. 331–337. Available at: https://www.researchgate.net/publication/339253142_A_Study_of_Employee_Retention

Greer, R Charles (2008). Strategic Human Resource Management, A general Managerial Approach, Pearson, 34-37.

Human Resources Industry Whitepaper (2012) HR metrics and turnover: What to measure and how to evaluate, HRN Performance Solutions. HRN Performance Solutions. Available at: https://www.hrperformancesolutions.net/files/cusg2011/1033/file/whitepapers/pdf/Whitepaper-HRMetrics.pdf

James W. Denton (2016) ‘Using Web-Based Projects in a Systems Design and Development Course’, Journal of Computer Information Systems [Preprint].

Laureani, A. and Antony, J. (2010) ‘Reducing employees’ turnover in transactional services: a Lean Six Sigma case study’, International Journal of Productivity and Performance Management, 59(7), pp. 688–700. Available at: https://www.emerald.com/insight/content/doi/10.1108/17410401011075666/full/pdf?title=reducing-employees-turnover-in-transactional-services-a-lean-six-sigma-case-study

Logan, J.K. (2000), TRM Total Relationship Management, student litterateur, Lund.

Lydia Oonge Mokaya (2014) Influence of employee retention strategies on the performance of Kenya Power and lighting Company Limited, erepository.uonbi.ac. erepository. Available at: http://erepository.uonbi.ac.ke/bitstream/handle/11295/76603/Mokaya_Influence%20of%20Employee%20Retention%20Strategies%20on%20the%20Performance%20of%20Kenya%20Power%20and%20Lighting%20Company%20Limited.pdf?sequence=3

Mandhanya, Y. (2015) ‘However, businesses can take measures to keep their best employees and cut down on turnover by making retention a central part of their corporate culture.’, Pacific Business Review International, 7(9), pp. 40–49. Available at: http://www.pbr.co.in/2015/2015_month/March/5.pdf

Mckeown, G. L., 2010. Retain top employees. 32 ed. s.l.: published in HBR series.

Ramona Agrela et al. (2008) Retention issues and solutions: tools to ensure University of California becomes an employer of choice, cucsa.pre.ss.ucla.edu. 0780. CUCSA. Available at: https://cucsa.pre.ss.ucla.edu/wp-content/uploads/sites/85/2018/01/Retention0708.pdf

Sinha, C. and Sinha, R. (2012) ‘Factors Affecting Employee Retention: A Comparative Analysis of two Organizations from Heavy Engineering Industry’, European Journal of Business and Management, 4(3), pp. 145–162. Available at: https://core.ac.uk/download/pdf/234624171.pdf

Vasantham, S.T. (2016) ‘Importance of employee retention in the overall performance of an organization’, International Journal of Business Economics and Management Research, 7(11), pp. 16–18. Available at: https://www.academia.edu/30228160/IMPORTANCE_OF_EMPLOYEE_RETENTION_IN_THE_OVERALL_PERFORMANCE_OF_AN_ORGANIZATION

 

11 comments:

  1. Good post Nirosha regarding employee Retention and need adding furthermore, Employee turnover affects organization performance, and profitability and organizations must understand why employees stay or leave organizations. Several factors contribute to the retention of employees. The factors include communication, reward program, career development and performance-based bonus (Sandya and Kumar, 2011).

    ReplyDelete
    Replies
    1. I agree with you Malshani. And also according to Dibble (1999) employee retention starts with orientation. Dibble identifies key components employers need to provide employees, so they chose to remain with the organization. The employee’s acceptance of the organization’s vision, mission, values, and policies come by way of effective leadership communication.

      Delete
  2. I agree with your content and i would like to add that Learning and Development is a part of an organization’s talent management strategy and is designed to match an individual's goals and performance with an organization’s general vision and goals. It bridges the skill gaps among the employees and teams by developing and delivering training (John,2021).

    ReplyDelete
    Replies
    1. Thanks for your input Joel, Further When a company appreciates the work and abilities of its employees, they feel valued. Career development should have a direct correlation with increased production, higher wages, fair pay and benefits. “Expose people early and often to the training they will need to become successful leaders” says Andi Gray (2014).

      Delete
  3. Well explained blog post Nirosha. I would like to highlight the fact that, human resource development practices need to consciously turn around issues that not only enhance job security but make the employee satisfied on the job with increased job security and satisfaction (Barrows & Wesson, 2000). This derives from the fact that the best asset in an organization are the people, and not just people, skilled and competent people who need to be managed effectively to ensure job satisfaction and retention.

    ReplyDelete
    Replies
    1. Thanks for your input Nilusha. Yes, I agree with your comment. And also, job satisfaction is a goal of employment and a crucial component of employee retention, and it is only achieved by providing the employee with a physically and psychologically appropriate work environment. The market economy's inflationary trends are increasing competition in the job market. Keeping employees on board is increasingly challenging as the talent pool becomes more exhausted. A capable employer should be able to hire and retain staff (Qadria Alkandari, 2009).

      Delete
  4. Good findings Nirosha. Furthermore, regarding employee retention, Gberevbie (2008) has stated that employee retention strategies refer to the plans and means, and a set of decision-making behavior put formulated by organizations to retain their competent workforce for performance.

    ReplyDelete
    Replies

    1. Yes Kandeepan, as explained by Gorde (2019) that employee retention is not just a matter that can be dealt with records and reports. It purely depends upon how the employers understand the various concerns of the employees and how they help them resolve their problem, when they are in need. Every organization spends time and invests money in grooming new employees and makes them corporate-ready. The organization will be in complete loss if such employees quit after they are fully trained.

      Delete
  5. Furthermore, Training and development are processes that invest in people so that they are prepared to perform well. They are part of an overall human resource management approach that, ideally, results in people being motivated to perform (McDowall & Saunders 2010) (Oluwaseun, 2018)

    ReplyDelete
  6. Elrehail et al. , (2019) revealed that human resource practices significantly affected competitive advantage. Hence, employees are a valuable asset because they directly impact profits, such as building or destroying their reputation (Elnaga & Imran, 2013). Positive employee performance will lead to success; on the other hand, low employee performance will lead to failure. According to Armstrong (2009), understanding employees' job happiness and performance were critical to the organizations' success.

    ReplyDelete
  7. As highlighted by Aguinis (2013) Implementing an ideal performance management system would be convenient to retain top talents as if talented employees are not rewarded and recognized over time they will leave the company.

    ReplyDelete

Summary

The primary objective of any retention plan is to maintain the lowest feasible turnover rate. Employee retention affects an organization’s p...